{"id":1721,"date":"2022-06-15T17:47:00","date_gmt":"2022-06-15T16:47:00","guid":{"rendered":"https:\/\/rethinkq.adp.com\/?p=1721"},"modified":"2024-09-03T16:05:15","modified_gmt":"2024-09-03T15:05:15","slug":"new-zealand-holiday-pay-problems","status":"publish","type":"post","link":"https:\/\/rethinkq.adp.com\/new-zealand-holiday-pay-problems\/","title":{"rendered":"Fixing New Zealand\u2019s holiday pay problems"},"content":{"rendered":"\n<header class=\"entry-header bg-adp-tan block--article-header alignfull block--article-header\" >\n\n  \n\n<figure class=\"wp-block-image size-full entry--image\"><img decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2022\/04\/istockphoto-540529776-2048x2048-1.jpg\" alt=\"Image description: A person looks out from their car window, with a map of New Zealand in hand, at the view of distant, snow-capped mountains; the car is parked in a lay-by. End of alt text.\" class=\"wp-image-1722\" srcset=\"https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2022\/04\/istockphoto-540529776-2048x2048-1.jpg 1920w, https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2022\/04\/istockphoto-540529776-2048x2048-1-300x200.jpg 300w, https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2022\/04\/istockphoto-540529776-2048x2048-1-1024x683.jpg 1024w, https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2022\/04\/istockphoto-540529776-2048x2048-1-768x512.jpg 768w, https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2022\/04\/istockphoto-540529776-2048x2048-1-1536x1024.jpg 1536w, https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2022\/04\/istockphoto-540529776-2048x2048-1-375x250.jpg 375w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group entry--title-wrapper\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"entry--social-share\">\n  <ul>\n    <li><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/rethinkq.adp.com\/new-zealand-holiday-pay-problems\/&#038;t=Fixing New Zealand\u2019s holiday pay problems\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/rethinkq.adp.com\/wp-content\/themes\/rethink-quarterly\/img\/facebook.svg\" alt=\"Facebook logo - click to share this article on Facebook\"><\/a><\/li>\n    <li><a href=\"http:\/\/twitter.com\/share?text=Fixing New Zealand\u2019s holiday pay problems&#038;url=https:\/\/rethinkq.adp.com\/new-zealand-holiday-pay-problems\/\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/rethinkq.adp.com\/wp-content\/themes\/rethink-quarterly\/img\/twitter.svg\" alt=\"Twitter logo - click to share this article on Twitter\"><\/a><\/li>\n    <li><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https%3A%2F%2Frethinkq.adp.com%2Fnew-zealand-holiday-pay-problems%2F\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/rethinkq.adp.com\/wp-content\/themes\/rethink-quarterly\/img\/linkedin.svg\" alt=\"LinkedIn logo - click to share this article on Facebook\"><\/a><\/li>\n  <\/ul>\n<\/div>\n\n            <a class=\"entry--tag tag-style\" href=\"https:\/\/rethinkq.adp.com\/time-for-universal-basic-income\/\">Features<\/a>\n\n        \n  <h1 class=\"entry-title\">Fixing New Zealand\u2019s holiday pay problems<\/h1>\n\n\n<p class=\"is-style-summary-style\">Payments to workers under New Zealand\u2019s Holidays Act have been a significant source of cost and confusion for years. Will a new law be any better?<\/p>\n<\/div><\/div>\n\n\n  <div class=\"entry--meta content-width\">\n           <p class=\"authors\">By\n                        <a href=\"https:\/\/rethinkq.adp.com\/author\/jessica-mudditt\/\">Jessica Mudditt<\/a>\n\n             \n         \n     <\/p>\n    \n  \n  <p>15 June 2022  <span class=\"desktop-only\">\u2014<\/span> <a href=\"https:\/\/rethinkq.adp.com\/issue-5-out-of-office\/\">Issue 5: Out of Office<\/a> \n  <\/div><!-- .entry-meta -->\n\n<\/header><!-- .entry-header -->\n\t<div class=\"entry-content content-width\">\n\n\n\n<p>New Zealand\u2019s law governing holiday pay is so complicated that the nation\u2019s professional payroll body gets questions from employers about it every single day \u2014 which is quite extraordinary considering the law was passed 18 years ago.<\/p>\n\n\n\n<p>\u201cHoliday pay is the most complex part of payroll in New Zealand,\u201d says David Jenkins, CEO of the New Zealand Payroll Practitioners Association (NZPPA). \u201cTax is a breeze by comparison. You could do a tax calculation, I could do a tax calculation, and we&#8217;d come to the same answer. But if we are calculating leave, we\u2019d easily come up with totally different answers.\u201d<\/p>\n\n\n\n<p>The Holidays Act of 2003 mandates a minimum of four weeks of annual leave for full-time employees, but its requirements are less clear for employees who work variable hours each week, or who work part-time. These classes of workers are often inadvertently denied their correct entitlements under the law.<\/p>\n\n\n<div class=\"block--sidebar bg-adp-navy alignright\"><div class=\"block--sidebar__inner\">\n\n<h2 class=\"wp-block-heading\"><strong>About New Zealand<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Population: 5.1 million<\/li>\n\n\n\n<li>Employed people: 2.8 million<\/li>\n\n\n\n<li>Average hourly earnings: NZD 35.61 ($24.17)<\/li>\n\n\n\n<li>Unemployment rate: 3.2%<\/li>\n\n\n\n<li>Underutilization rate: 9.2%<\/li>\n<\/ul>\n\n\n\n<p>Source: <a href=\"https:\/\/www.stats.govt.nz\/information-releases\/labour-market-statistics-december-2021-quarter\" target=\"_blank\" rel=\"noreferrer noopener\">Stats NZ<\/a>, December 2021<\/p>\n\n<\/div><\/div>\n\n\n<p>\u201cEssentially, the act is very outdated and complicated,\u201d says Rachael Judge, Senior Associate at the law firm Simpson Grierson in New Zealand. \u201cIf you work a 9-to-5 day, five days a week, and you receive an annual salary, then your holiday pay calculations will be fine. But it doesn&#8217;t account for modern work practices, or situations where people work part-time or work different rosters that don&#8217;t align with an ordinary week.\u201d&nbsp;<\/p>\n\n\n\n<p>Misunderstandings about the rules are causing companies to owe millions in back pay to current and former employees. New Zealand lawmakers are overhauling the leave regime so that calculations can be made simpler \u2014 and are removing the ambiguities that riddle the existing law.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Calculating the issues<\/h2>\n\n\n\n<p>Annual holidays are paid at whichever rate is higher: an employee&#8217;s ordinary weekly pay at the beginning of the annual holiday, or their average weekly earnings for the preceding 12 months. However, the law doesn\u2019t provide any tools for defining what constitutes a \u201cworking week\u201d outside of eight hours a day, five days a week. Pay periods in New Zealand run Thursday to Wednesday.<\/p>\n\n\n\n<p>Furthermore, while annual holiday is accrued in weeks, sick leave and bereavement leave are accrued in days. Meanwhile, the payroll systems are typically based on hours, and employment contracts are often set in days, giving even the most seasoned payroll practitioner a headache.<\/p>\n\n\n\n<p>\u201cMost payroll providers use an hourly accrual methodology, because that&#8217;s what works for them. You get a lot of issues when you&#8217;re trying to translate hours into weeks and days and then back again,\u201d Judge says.<\/p>\n\n\n\n<p>Some payroll systems have been configured incorrectly by the employer, which presents additional problems \u2014 especially when managers refuse to correct course.&nbsp;<\/p>\n\n\n\n<p>\u201cI&#8217;ve had payroll people send me questions saying, \u2018We know it&#8217;s wrong, but the boss has told us to do it this way.\u2019 They&#8217;re forced to do things that are totally wrong,\u201d says Jenkins.&nbsp;<\/p>\n\n\n\n<p>Miscalculations are bound to occur unless payroll practitioners are constantly updating any changes in working hours for each worker to reflect an \u201cordinary week.\u201d Even then, a vigilant payroll practitioner could still get it wrong, because so much of the act is open to interpretation.<\/p>\n\n\n\n<p>Payroll practitioners must also constantly update any changes in each employee\u2019s working hours&nbsp;to reflect an \u201cordinary week.\u201d Over time, an employee may work either more or fewer hours than what is stipulated in the original contractual arrangement.&nbsp;<\/p>\n\n\n\n<p>\u201cIf you just set up a system on day one with someone\u2019s working hours, over time that&#8217;s going to change, and unless someone&#8217;s really proactive about updating the payroll provider and making those changes each time, it&#8217;s going to lead to miscalculations,\u201d Jenkins says. \u201cAt what point does someone&#8217;s overtime become regular and something that needs to be included as opposed to ad hoc?\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Lawsuits aplenty<\/h2>\n\n\n\n<p>Flexible work was less common when the law was drafted in 2003, but even then, a significant proportion of New Zealand\u2019s population was already engaged in shift work or part-time work. By 2006, a <a href=\"https:\/\/www.pc.gov.au\/research\/supporting\/part-time-employment\" target=\"_blank\" rel=\"noreferrer noopener\">quarter<\/a> of all workers in New Zealand were part-time. So how did lawmakers get it so wrong? Jenkins says a failure to consult with key stakeholders was to blame.<\/p>\n\n\n\n<p>\u201cThe act was written by a non-payroll practitioner, and it has been written as though everyone works 40 hours a week, five days a week. As soon as you get employees that work variable hours, the act falls apart,\u201d Jenkins says.<\/p>\n\n\n\n<p>Judge believes the law was always problematic, but it wasn\u2019t until an enforcement blitz <a href=\"https:\/\/www.employment.govt.nz\/resolving-problems\/steps-to-resolve\/labour-inspectorate\/addressing-holidays-act-non-compliance\/\" target=\"_blank\" rel=\"noreferrer noopener\">in 2016<\/a> that the extent of the non-compliance was exposed. A series of audits found that thousands of employees had been overpaid or underpaid while on leave, and were entitled to backpay in the case of the latter.<\/p>\n\n\n\n<p>\u201cFor a long time, people sort of muddled their way through and probably weren&#8217;t compliant \u2014 but no one really realized,\u201d Judge says. Then the Ministry of Innovation, Business and Employment made a big push to enforce the act, auditing companies to check their compliance.&nbsp;<\/p>\n\n\n\n<p>The ensuing litigation and remediation have garnered significant media attention. Organizations found to be non-compliant include large household-name retailers, the police force and even the Ministry of Business, Innovation and Employment itself.<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>The act was written as though everyone works 40 hours a week, five days a week. As soon as you get employees that work variable hours, the act falls apart.<\/p><cite>David Jenkins, CEO of the New Zealand Payroll Practitioners Association<\/cite><\/blockquote><\/figure>\n\n\n\n<p>\u201cA few years ago, the ministry was found to have been non-compliant. They had to remediate themselves, which I think highlights how complicated it has been for everyone,\u201d Judge says.<\/p>\n\n\n\n<p>In 2014, the ministry became aware that mistakes had been made between 2008 and 2018. \u201cLike many organizations, we\u2019re addressing non-compliance with some aspects of the Holidays Act 2003, resulting from a complex mix of process, policy, practice and system configuration factors,\u201d the ministry <a href=\"https:\/\/webcache.googleusercontent.com\/search?q=cache:OFaNG5r7-wUJ:https:\/\/www.mbie.govt.nz\/about\/work-for-us\/our-holidays-act-payroll-remediation\/+&amp;cd=2&amp;hl=en&amp;ct=clnk&amp;gl=de\" target=\"_blank\" rel=\"noreferrer noopener\">stated<\/a> on its website. As of early 2022, the ministry had remediated its current staff for historic payroll issues and was turning its attention to former staff.&nbsp;<\/p>\n\n\n\n<p>American multinational food company KraftHeinz has an <a href=\"https:\/\/www.heinz.com.au\/holidayact\" target=\"_blank\" rel=\"noreferrer noopener\">open call<\/a> on its website to anyone who worked there between 2011 and 2020 to help determine whether they are entitled to back payments.<\/p>\n\n\n\n<p>\u201cFor employers, it&#8217;s a very costly, time-consuming and complicated process to remediate,\u201d Judge says. It not only requires going through historical records with a fine-toothed comb but also working with the payroll provider to ensure compliance going forward.<\/p>\n\n\n\n<p>\u201cSmall businesses are dropping like flies at the moment because of all the Covid-19 restrictions limiting trade, and having staff with the virus having to isolate,\u201d Jenkins says. \u201cAnd when we&#8217;re talking about potentially tens of thousands, if not hundreds of thousands, of dollars of underpayments being owed, that can usually put a small business under.\u201d<\/p>\n\n\n\n<p>A spokesperson from a company undertaking holiday pay remediation spoke to ReThink Quarterly on condition of anonymity, due to sensitivity around the issue.&nbsp;<\/p>\n\n\n\n<p>\u201cLike a majority of businesses in New Zealand, we have been found to be non-compliant with the act,\u201d the spokesperson said.&nbsp;<\/p>\n\n\n\n<p>They added that pay for the company\u2019s 1,000 employees has been calculated according to hours rather than weeks. Determining what constitutes a \u201cweek\u201d becomes complicated, though, when employees change their hours to fit around their studies, for example.<\/p>\n\n\n\n<p>\u201cWe spend a considerable number of hours every week working through remediation that goes back six years,\u201d the spokesperson said. \u201cA complicating factor during the remediation period has been using different payroll systems, and on top of that we have a franchise structure, which adds further complication. We are still working through what is definitely a substantial issue across the business and for each individual franchise.\u201d&nbsp;<\/p>\n\n\n\n<p>The company has already been working on the issue for three years.<\/p>\n\n\n\n<p>The ministry acknowledges that the current law is lacking. \u201cThe lack of certainty and prescription in the Holidays Act is a significant contributory factor to the difficulties employers have in correctly applying its provisions,\u201d says Chris Hubscher, manager of employment standards policy for the Ministry of Business, Innovation and Employment. \u201cWe need fit-for-purpose holiday legislation that provides certainty to both employers and employees, so that employees receive their correct entitlements.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Bringing business to its knees<\/h2>\n\n\n\n<p>Once the ministry\u2019s labor inspectors have audited a business and found non-compliance, a business will generally enter into an enforceable process to remediate the issue. Judge regularly works with employers during the remediation process.&nbsp;<\/p>\n\n\n\n<p>\u201cIn my experience, employers have been acting in good faith and the errors have been very much inadvertent due to the complexity of the law,\u201d Judge says. Some employers have issued back payments that go well beyond the mandatory six-year period as a gesture of goodwill.<\/p>\n\n\n\n<p>In one high-profile case, the ministry stated that holiday pay must also be paid for discretionary bonuses, which were included as gross earnings. A manufacturing company challenged the rule, but in a 2020 decision, the Employment Court sided with the ministry. The company appealed.&nbsp;<\/p>\n\n\n\n<p>\u201cIt was an issue that would have led to very significant liability for a lot of New Zealand employers, and particularly businesses who pay significant bonuses,\u201d Judge says. \u201cOften these are high-paid executives; they&#8217;re not vulnerable people. It would have been a massive windfall for them if bonuses were found to be non-discretionary.\u201d<\/p>\n\n\n\n<p>At the end of last year, the Court of Appeal overturned the Employment Court\u2019s ruling. It found that discretionary bonuses are not part of gross earnings, saving employers hundreds of millions of dollars in potential back payments.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Searching for a solution<\/h2>\n\n\n\n<p>The law\u2019s shortcomings are so legion that it needs a total overhaul, Judge and Jenkins say. In 2018, a Holidays Act Taskforce was created with representatives from unions, law firms, business groups and payroll bodies.&nbsp;<\/p>\n\n\n\n<p>In February 2022, New Zealand\u2019s government announced it would accept all of the task force\u2019s 22 recommendations. They include a simplified definition of gross earnings and mandatory payslips (employers currently do not have to provide employees with any <a href=\"https:\/\/www.employment.govt.nz\/hours-and-wages\/pay\/payslip\/\" target=\"_blank\" rel=\"noreferrer noopener\">payslip<\/a>, on paper or electronically, unless it has been agreed in the contract). Eligible employees will also be entitled to one day of leave in the event of illness, bereavement or family violence upon their first day of work. Currently those entitlements reset to zero upon joining a new company. (\u200b\u200bIn practice, most employers allow an employee to take up to two weeks of leave after six months on the job, Judge says.)<\/p>\n\n\n\n<p>The new law is expected to be passed by the end of 2022, but Judge does not believe that the draft as it stands is capable of solving all the existing problems.<\/p>\n\n\n\n<p>\u201cThe recommendations from the review definitely address some of the issues, and it has come some way towards improving it,\u201d Judge says. \u201cBut I think the members of the task force had such diverse views that to reach a consensus they all made various compromises. I think that has produced a solution that doesn\u2019t actually go far enough.\u201d&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Employers should try to fix their payroll systems now.<\/p><cite>David Jenkins, CEO of the New Zealand Payroll Practitioners Association<\/cite><\/blockquote><\/figure>\n\n\n\n<p>According to Jenkins, NZPPA was only given a week to provide input during the review, calling the organization\u2019s involvement \u201clip service.\u201d He says the ministry sat on the task force report for a year and failed to respond to NZPPA\u2019s questions. He shares Judge\u2019s concerns about the new law\u2019s ability to provide relief to payroll officers.<\/p>\n\n\n\n<p>Hubscher says that the ministry has been running a highly consultative process to turn the task force\u2019s recommendations into detailed and prescriptive rules and methodologies.&nbsp;<\/p>\n\n\n\n<p>\u201cThis involves the direct participation of payroll software providers and payroll officers, employers, unions and other specialists. By specific invitation, the NZPPA is part of this process and has been afforded every opportunity to participate,\u201d Hubscher says.<\/p>\n\n\n\n<p>Jenkins urges employers to get their houses in order before the new rules take effect.<\/p>\n\n\n\n<p>\u201cWe&#8217;ve got a bit of time before the new law comes into place. Employers should try to fix their payroll systems now,\u201d Jenkins says. \u201cOtherwise there could be the perfect storm of trying to fix past problems while learning about the different calculations under the new law.\u201d<\/p>\n\n\n<div class=\"block--author\">      <div class=\"block-author__inner\">\n        <div class=\"author--image\">\n                      <a href=\"https:\/\/rethinkq.adp.com\/author\/jessica-mudditt\/\"><img decoding=\"async\" src=\"https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2021\/10\/profile_Jessica-Mudditt-298x305.jpg\" alt=\"\" \/><\/a>\n                  <\/div>\n        <div class=\"author--info\">\n                      <a href=\"https:\/\/rethinkq.adp.com\/author\/jessica-mudditt\/\" class=\"author--name\">Jessica Mudditt<\/a>\n\n          \n          <p><span style=\"font-weight: 400;\">Jessica Mudditt<\/span><span style=\"font-weight: 400;\"> is the author of <\/span><i><span style=\"font-weight: 400;\">Our Home in Myanmar<\/span><\/i><span style=\"font-weight: 400;\"> and a Sydney-based freelance journalist covering business, technology and lifestyle. Her articles have been published by The Economist Intelligence Unit, BBC, CNN, GQ, Australian Geographic, Marie Claire and Westpac Wire. She is an accredited newspaper journalist and spent seven years reporting from Myanmar and Bangladesh.<\/span><\/p>\n          <div class=\"block--author-social\"><ul class=\"author--socials\"><li><a href=\"https:\/\/jessicamudditt.com\/about\/\" title=\"Author Website\" target=\"_blank\"><i class=\"fas fa-globe\"><\/i><\/a><\/li><\/ul><\/div>\n        <\/div>\n      <\/div>\n       <\/div>\n\n<div class=\"block--recommended-content alignwide is-style-bg-adp-tan\"><div class=\"block-recommended-content__inner\">\n\n<h2 class=\"wp-block-heading\">Read more<\/h2>\n\n\n<div class=\"block--article-pushpoint pushpoint__small\">      <div class=\"block-article-pushpoint__inner\">\n        <a href=\"https:\/\/rethinkq.adp.com\/business-continuity-plan-ukraine\/\">\n        <div class=\"pushpoint--image\">\n          <img decoding=\"async\" src=\"https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2023\/05\/viktor-talashuk-iMhFpP0laGw-unsplash-1084x576.jpg\" alt=\"\" \/>\n        <\/div>\n        <div class=\"pushpoint--info\">\n                    <span class=\"pushpoint--title\">Putting business continuity plans to the test in Ukraine<\/span>\n          <p>A Ukrainian business service provider offers a masterclass in ensuring payroll continuity in a crisis. \n<\/p>        <\/div>\n      <\/a><\/div> <\/div>\n\n<div class=\"block--article-pushpoint pushpoint__small\">      <div class=\"block-article-pushpoint__inner\">\n        <a href=\"https:\/\/rethinkq.adp.com\/debate-labor-shortage-pay-issue\/\">\n        <div class=\"pushpoint--image\">\n          <img decoding=\"async\" src=\"https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2023\/05\/now-hiring-up-to-15-an-hour-sign-amid-a-shortage-of-workers-companies-and-restaurants-are-increasing-wages-to-attract-applicants-2JTT52P-1084x576.jpg\" alt=\"\" \/>\n        <\/div>\n        <div class=\"pushpoint--info\">\n                    <span class=\"pushpoint--title\">Do we have a labor issue or a pay issue?<\/span>\n          <p>Two experts debate the underlying causes of the current labor shortage happening worldwide. \n<\/p>        <\/div>\n      <\/a><\/div> <\/div>\n\n<div class=\"block--article-pushpoint pushpoint__small\">      <div class=\"block-article-pushpoint__inner\">\n        <a href=\"https:\/\/rethinkq.adp.com\/money-matters-costa-rica\/\">\n        <div class=\"pushpoint--image\">\n          <img decoding=\"async\" src=\"https:\/\/rethinkq.adp.com\/wp-content\/uploads\/2022\/09\/PFWRJE-1084x576.jpg\" alt=\"\" \/>\n        <\/div>\n        <div class=\"pushpoint--info\">\n                    <span class=\"pushpoint--title\">Costa Rica, a caring country and hotspot for global investment<\/span>\n          <p>This stable Central American country\u2019s attractiveness for foreign investment has created more than 85,000 jobs in the past five years.  \n<\/p>        <\/div>\n      <\/a><\/div> <\/div>\n<\/div><\/div>\n\n\n<section class=\"wp-block-group alignfull section--sign-up has-background\" style=\"background-color:#7967ae\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-text-align-center is-style-default has-white-color has-text-color has-large-font-size\"><a href=\"\/sign-up\/\">Sign up<\/a> to keep up to date with ReThink Q.<\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Payments under New Zealand\u2019s Holidays Act have been a significant source of cost and confusion for years. Will a new law be any better? <\/p>\n","protected":false},"author":1,"featured_media":1722,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"footnotes":""},"categories":[116],"tags":[209,214,44,211,208],"coauthors":[124],"class_list":["post-1721","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","tag-holidays","tag-new-zealand","tag-payroll","tag-pto","tag-vacation-days","issue-issue-5-out-of-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fixing New Zealand\u2019s holiday pay problems - ADP ReThink Q<\/title>\n<meta name=\"description\" content=\"Payments under New Zealand\u2019s Holidays Act have been a significant source of cost and confusion for years. 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